Warranty/ Returns
Warranty
We offer a door-to-door warranty on all our products!
Warranty up to the door means that we give a warranty until you have received the product(s) undamaged.
We also give a 30-day Manufacturer's Warranty, which means that if the product does not work as it should or our lampshades are not properly finished, you will receive a new one or the product will be repaired.
We advise the customers to look at the products when they receive it as our products are occasionally handled raw during shipping!
Returns
You have the right to return the product within a few days, so you have 14 days to return the item to us.
So you can return your item to another item/product, but we do not refund money and the return costs are for the buyer!
PAY ATTENTION ! Our lampshades and cushions are specially made by hand for the customer, so the lampshades cannot be returned.
If you are not sure about the sizes or colors of the lampshades, please ask us before ordering.
Do you have any questions ! Please contact us via 0031-16805452 or via info@lampshadess.com